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Credit
Reporting Mistakes
You'd think the information contained in our consumer credit
reports, which are bought and sold daily to nearly anyone who
requests and pays for them, would have to always be correct. In
actuality, it doesn't work that way.
Credit bureaus collect and compile billions of snippets of
information every year about consumer creditworthiness from
banks and creditors and public record sources such as lawsuits,
tax liens and legal judgments. The three major credit bureaus --
Experian, Equifax, and Trans Union -- maintain files on nearly
90 percent of all American adults. While numbers don't lie,
people often make mistakes. Whether it's keying errors or
communication snags, sometimes information gets corrupted.
Those consumer credit reports are routinely sold to credit
grantors, landlords, employers, insurance companies, and others
interested in the credit record of a consumer, and often
(legally) without the consumer's knowledge or permission.
Usually consumers rarely check their credit record until after
they've been denied credit or otherwise encountered a problem.
Credit report errors have been a serious problem that several
states and Congress have addressed.
Consumer Credit Report Accuracy Survey Findings:
Twenty-nine percent (29%) of the credit reports contained
serious errors - false delinquencies or accounts that did not
belong to the consumer - that could result in the denial of
credit
Forty-one percent (41%) of the credit reports contained personal
demographic identifying information that was misspelled,
long-outdated, belonged to a stranger, or was otherwise
incorrect
Twenty percent (20%) of the credit reports were missing major
credit, loan, mortgage, or other consumer accounts that
demonstrate the creditworthiness of the consumer
Twenty-six percent (26%) of the credit reports contained credit
accounts that had been closed by the consumer but incorrectly
remained listed as open
Altogether, 70% of the credit reports contained either serious
errors or other mistakes of some kind.
Access to Credit Report Findings:
Of the consumers that did obtain their credit reports, at least
14% of them were forced to call back 3 or more times after
receiving busy signals or had to write a letter in order to
receive their report
And 12% of the consumers waited two weeks or longer to receive
their report once they finished requesting it. It took more than
a month for one California man to receive his report
Overall, 15% of consumers who attempted to participate in the
survey either made at least 3 phone calls and never got through
or requested their reports but never received them
Check Your Report Carefully
Although credit reports contain vitally important information
about most consumers, the accuracy of those reports is far from
guaranteed. While credit bureaus and creditors have gone to
great lengths to ensure that they have the right to collect and
compile monstrous lists of information about most of us,
mistakes in credit reports do happen, and more often than credit
bureaus and, also, banks and department stores (who are often
responsible for the mistakes) would like us to think. That's why
it's a good idea to keep an eye on your consumer credit report.
To be safe, check it once a year.
Until policymakers and credit bureaus do what it takes to set
tougher standards to prevent and clean-up mistakes, too many
credit reports will remain a ticking time bomb of dangerously
inaccurate information. And our good names will continue to be
at risk, as we pay the price for mistakes made by credit bureaus
and other data dealers. |